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PROBLEM POSSIBLE CAUSE SOLUTION
The coffee drops from
the side of the boiler
outlet.
The porta lter is not attached
properly.
There is some coffee on the
side of theboiler outlet.
There is coffee remaining on
the grouphead gasket.
The gasket is broken.
Make sure the porta lter is properly
engaged onto the boiler outlet,
lining up with the locked symbols.
Remove the coffee grounds from the
group head using a soft brush or
damp cloth.
Clean the gasket with a damp cloth.
Contact the after sales support line
for a new gasket.
The pump makes a lot
of noise*
The water container is empty.
The water container is not pro-
perly in place
Fill the container with water.
Lift out the container and place it
back correctly.
No water will come
out. *
The water container is empty.
The water container is not pro-
perly inplace.
The porta lter is blocked.
The coffee is too ne, or pres-
sed downtoo tightly.
The machine has lime scale
deposits.
Fill the container with water.
Lift out the container and place it
back correctly.
Clean the porta lter.
Use more coarsely ground coffee.
Descale the machine.
Coffee is running to
quickly; there is no
crema.
The coffee is too coarse.
There is not enough coffee.
The coffee is not compact
enough.
Grind the coffee until it is ne.
Add more coffee.
Use the tamp to press the
coffee down more tightly.
Coffee drips out inste-
ad of owing out pro-
perly
The coffee is ground too coar-
sely.
The coffee is not pressed down
tightly
Use more nely ground coffee.
Use the tamp to press down
the coffee tightly.
The coffee is too weak. Using shallow lter for double
shot or 2 cups.
The ground coffee is too coar-
se.
Use the deep lter for
stronger coffee.
Use a ner grind.
Too much water re-
mains in the porta lter
after coffee is ready.
The ground coffee is not tightly
pressed down.
There is not enough coffee.
Use the tamp to press down
the ground coffee tightly.
Add more coffee.
The milk froth is of
poor quality
The milk is too warm. Refrigerate milk and jug
beforehand.
* If the solutions do not work, attempt to release steam by turning the operation dial to
21
Espresso machine Use instructions
EN
21


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