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The user is obliged to entrust the boiler installation, commissioning and troubleshooting,
going beyond chap. 7 and 8 only to a professional contractual service accredited by the boiler
manufacturer BENEKOVterm s.r.o., otherwise the guarantee is void.
A precondition for the warranty is the installation of the boiler in the heating system so that the
temperature of the water returning to the boiler is monitored AUTOMATICALLY at a minimum
value of 53 °C. This can be achieved through a variety of hydraulic circuits depending on the
controller used in the boiler. More information - see "Technical documentation for installation
of automatic boilers."
The solution should be proposed by a designer, based on knowledge of the complete heating
system.
If the boiler is operated in accordance with the instructions provided in the "Boiler operating
and instruction manual", it does not need any special service interventions.
The "Certificate of quality and completeness of BENEKOV boiler" serves as a "Guarantee
Certificate" after having been completed by contractual service organization.
The boiler must be subjected to regular maintenance - see chap. 8.
The manufacturer shall not be responsible for any loss of profits, goodwill or contracts, or any
incidental, special or consequential damages arising in connection with the use or inability to
use this product.
Each notice of defect must be made immediately after its detection, always in writing or by
telephone. In the event of a claim it is always necessary to provide the serial number of the
boiler.
The manufacturer shall not admit a claim if the above instructions are not followed.
The guarantee does not apply to cases caused by improper operation of the device, failure to
comply with the technical conditions of operation, normal wear and tear, wilful damage and
damage to the equipment which arose due to unavoidable and natural disasters (fire, water,
theft, violent damage, etc.).
No warranty applies unless the seller duly completed the warranty certificate.
The manufacturer reserves the right to make changes to the product, such as innovations, that
may not be included in this manual.
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