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SYMPTOM
REASON
SOLUTION
There is no data
at the display.
The boiler is not
connected to the
network.
Connect the boiler to the electrical
power network (230V/50Hz) with
appropriate cable with plug.
Malfunction of the
boiler controller.
Change the controller for a new
one.*
The worm feeder
doesn’t work.
The cable of the
engine is disconnected
/ damaged.
Connect the engine / change the
cable to the engine.*
The engine is
damaged.
Change the engine.*
The engine was
overheated and the
thermal protection was
activated.
Let the engine cool down, after
cooling the engine starts again.
The thermal
protection of the
engine was
activated
repeatedly.
The worm feeder is
blocked (stone, etc.)
Dismantle the worm feeder and
remove the problem. Make a re-
assembly of the device.*
In the fuel there is a
great amount of dust.
Remove the inappropriate fuel from
the boiler; fill the container with the
specified fuel.
The boiler drive is
working, but the
worm feeder
doesn’t work
The elastic pin
between the worm
feeder and the drive
rod was cut.
Remove the rest of the broken pin
and install a new one (8x45, ISO
8752).
The worm gear is
moving
nevertheless the
fuel is not
transported in the
combustion area.
There is no fuel in the
container.
Fill the container with
recommended fuel.
The worm gear was
worn out.
Change the worm gear.*
The boiler
ventilator doesn’t
work.
The cable of the
ventilator has been
disconnected /
damaged.
Connect (change) the cable to the
ventilator.*
The ventilator is
broken.
Change the ventilator.*
The ventilator is
noisy.
The ventilator is full of
dust.
Clean the ventilator.*
The ventilator bearing
is worn out.
Change the whole ventilator.*
During the boiler
modulation at the
lowest output, the
ventilator does
not turn.
The set values of
ventilator speed
(revolutions) are too
low.
Increase the values of the
ventilator turns so that continuous
operation of the ventilator is
ensured.
The water from
The fuel has burnt off
Remove the wet fuel from the
32


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