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21
 Large quantities of hot food may
have been recently placed into
the product. >>> Do not place
hot food into the product.
Shaking or noise.
 The ground is not level or
durable. >>> If the product is
shaking when moved slowly,
adjust the stands to balance
the product. Also make sure the
ground is sufficiently durable to
bear the product.
 Any items placed on the product
may cause noise. >>> Remove
any items placed on the product.
The product is making noise of
liquid flowing, spraying etc.
 The product’s operating
principles involve liquid and gas
flows. >>> This is normal and
not a malfunction.
There is sound of wind blowing
coming from the product.
 The product uses a fan for the
cooling process. This is normal
and not a malfunction.
There is condensation on the
product’s internal walls.
 Hot or humid weather will
increase icing and condensation.
This is normal and not a
malfunction.
 The doors were opened
frequently or kept open for long
periods. >>> Do not open the
doors too frequently; if open,
close the door.
 The door may be ajar. >>> Fully
close the door.
There is condensation on the
product’s exterior or between the
doors.
 The ambient weather may
be humid, this is quite normal
in humid weather. >>> The
condensation will dissipate
when the humidity is reduced.
The interior smells bad.
 The product is not cleaned
regularly. >>> Clean the interior
regularly using sponge, warm
water and carbonated water.
 Certain holders and packaging
materials may cause odour.
>>> Use holders and packaging
materials without free of odour.
 The foods were placed in
unsealed holders. >>> Keep the
foods in sealed holders. Micro-
organisms may spread out of
unsealed food items and cause
malodour. Remove any expired
or spoilt foods from the product.
The door is not closing.
 Food packages may be blocking
the door. >>> Relocate any
items blocking the doors.
 The product is not standing
in full upright position on the
ground. >>> Adjust the stands
to balance the product.
 The ground is not level or
durable. >>> Make sure the
ground is level and sufficiently
durable to bear the product.
The vegetable bin is jammed.
 The food items may be in
contact with the upper section
of the drawer. >>> Reorganize
the food items in the drawer.
22


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