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19
7. Troubleshooting
Check this list before contacting the
service. Doing so will save you time
and money. This list includes frequent
complaints that are not related to
faulty workmanship or materials.
Certain features mentioned herein
may not apply to your product.
The refrigerator is not working.
 The power plug is not fully
settled. >>> Plug it in to settle
completely into the socket.
 The fuse connected to the
socket powering the product
or the main fuse is blown. >>>
Check the fuses.
Condensation on the side wall of
the cooler compartment (MULTI
ZONE, COOL, CONTROL and FLEXI
ZONE).
 The door is opened too
frequently >>> Take care not
to open the product’s door too
frequently.
 The environment is too humid.
>>> Do not install the product
in humid environments.
 Foods containing liquids are kept
in unsealed holders. >>> Keep
the foods containing liquids in
sealed holders.
 The product’s door is left open.
>>> Do not keep the product’s
door open for long periods.
 The thermostat is set to too
low temperature. >>> Set
the thermostat to appropriate
temperature.
Compressor is not working.
 In case of sudden power failure
or pulling the power plug off
and putting back on, the gas
pressure in the product’s cooling
system is not balanced, which
triggers the compressor
thermic safeguard. The
product will restart after
approximately 6 minutes. If
the product does not restart
after this period, contact the
service.
 Defrosting is active. >>>
This is normal for a fully-
automatic defrosting product.
The defrosting is carried out
periodically.
 The product is not plugged
in. >>> Make sure the power
cord is plugged in.
 The temperature setting is
incorrect. >>> Select the
appropriate temperature
setting.
 The power is out. >>> The
product will continue to
operate normally once the
power is restored.
The refrigerator’s operating
noise is increasing while in use.
 The product’s operating
performance may vary
depending on the ambient
temperature variations. This is
normal and not a malfunction.
The refrigerator runs too often
or for too long.
 The new product may be
larger than the previous one.
Larger products will run for
longer periods.
 The room temperature may
be high. >>> The product will
normally run for long periods
in higher room temperature.
 The product may have been
recently plugged in or a new
food item is placed inside. >>>
20


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