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Does Beko offer replacements?
Th is is a rep air-only guarantee. On o ccasion , the Manufacturer may at its sole discretion, replace your p ro duct with a new
product in stead of carrying o ut a rep air. Wh ere a replacement is o ffered , this would normally be an identical model but when
this is not possible, a model of similar specification will be provided. Subject to agreement, the Manufacturer will cover the
costs and arrange for the delivery of the new product and for the return of the old product. Any costs related to disconnecting
the faulty product and installing the replacemen t p ro d uct will not be borne by the Manufacturer un less previously agreed to in
writing. The original guarantee will continue to apply to the replacement product; the new product will not come with a new
guarantee.
When will the repair take place?
Our Service Rep resentatives work Monday to Frid ay 9.00am to 5.00pm. App o intments outside these hours may be possible at
the sole d iscretion o f the Manufacturer but can n o t be guaranteed. Whilst our Service Rep resen tatives will endeavour to
minimize inconven ience and to meet requests fo r specific timed appointments, this cannot be guaranteed. We will not be liable
for delays or if it is unable to carry o ut a rep air because a conven ient appointment can not be arranged.
Will there be any charge for the repairs?
It is your responsibility to provide evidence to th e Service Representative that yo ur p roduct is co vered by this guarantee with a
proof of purchase. The Manufacturer reserves the right to ch arg e fo r th e reason able cost o f an y service call if:
You cannot provide evidence that your pro d uct is covered by this guaran tee.
Where a service call has been made and the Service Representative finds that there is no fault with your product.
That your product has not been installed or operated in accordance with the User Instructions Booklet.
That the fault was caused by somethin g oth er th an faulty materials, defective comp o n ents or man ufacturing defects.
For missed appointments.
Paymen t o f these costs are due immediately upon the Service Rep resen tative p ro viding you with an invoice. Th e Manufacturer
reserves the right to terminate th e guarantee if you fail to pay the costs for the service call in a timely manner.
If you are a resid en t o f the United Kin gdom, this guarantee will be governed by English law and subject to the exclusive
jurisdiction of the English Courts, save where you live in another part of the United Kingdom, in which case the governing law
and exclusive jurisd iction o f th e courts of that country will apply.
If you are resid en t in the Republic of Ireland, this g uaran tee will be governed by Irish law an d th e Irish co urts will have
exclusive jurisdiction.
This guarantee is provided by Beko plc. Beko House, 1 Greenhill Crescent, Watford, Hertfordshire. WD18 8QU.
Beko plc is registered in Englan d an d Wales with co mp any reg istratio n n umber 02415578.
BEKO UK AND ROI BUILT-IN APPLIANCES GUARANTEE TERMS AND CONDITIONS
If you have purchased a built-in or integrated appliance, and registered it within 90 days of purchase by completing
the online registration form, then the standard 12 month guarantee will be extended to 24 months, under the same
terms and conditions as detailed in our Standard Guarantee Terms and Conditions.
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