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Refrigerator / User Guide
7. Troubleshooting
Check this list before contacting the service.
Doing so will save you time and money. This list
includes frequent complaints that are not related to
faulty workmanship or materials. Certain features
mentioned herein may not apply to your product.
The refrigerator is not working.
• The power plug is not fully settled.
>>> Plug it in to settle completely
into the socket.
• The fuse connected to the socket
powering the product or the main
fuse is blown. >>> Check the fuses.
Condensation on the side wall of the cooler
compartment (MULTI ZONE, COOL, CONTROL
and FLEXI ZONE).
• The door is opened too frequently
>>> Take care not to open the
product’s door too frequently.
• The environment is too humid. >>>
Do not install the product in humid
environments.
• Foods containing liquids are kept
in unsealed holders. >>> Keep the
foods containing liquids in sealed
holders.
• The product’s door is left open.
>>> Do not keep the product’s door
open for long periods.
• The thermostat is set to too
low temperature. >>> Set the
thermostat to appropriate
temperature.
Compressor is not working.
• In case of sudden power failure
or pulling the power plug off and
putting back on, the gas pressure
in the product’s cooling system is
not balanced, which triggers the
compressor thermic safeguard.
The product will restart after
approximately 6 minutes. If the
product does not restart after this
period, contact the service.
• Defrosting is active. >>> This
is normal for a fully-automatic
defrosting product. The defrosting
is carried out periodically.
• The product is not plugged in.
>>> Make sure the power cord is
plugged in.
• The temperature setting
is incorrect. >>> Select the
appropriate temperature setting.
• The power is out. >>> The product
will continue to operate normally
once the power is restored.
The refrigerator’s operating noise is
increasing while in use.
• The product’s operating
performance may vary depending
on the ambient temperature
variations. This is normal and not a
malfunction.
The refrigerator runs too often or for too
long.
• The new product may be larger
than the previous one. Larger
products will run for longer
periods.
• The room temperature may be
high. >>> The product will normally
run for long periods in higher room
temperature.
• The product may have been
recently plugged in or a new food
item is placed inside. >>> The
product will take longer to reach
the set temperature when recently
plugged in or a new food item is
placed inside. This is normal.
• Large quantities of hot food may
have been recently placed into the
product. >>> Do not place hot food
into the product.
• The doors were opened frequently
or kept open for long periods. >>>
The warm air moving inside will
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