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46 / 47 EN Refrigerator / User Guide
12. We may use the information you provide for marketing purposes and to analyse your purchasing
preferences. We may keep your information for a reasonable period for these purposes in accordance
with the applicable Data Protection Laws and General Data Protection Regulations (GDPR). You can opt
into this service during the registration process. Further details are available at http://www.beko.co.uk/
cookie-and-privacy.
13. These Terms and Conditions are governed by the laws of England and Wales; manufacturer: Beko
plc, Beko House, 1 Greenhill Crescent, Watford WD18 8QU. Company Registration Number: 02415578.
HOW TO OBTAIN SERVICE FOR YOUR APPLIANCE
Please keep your purchase receipt or other proof of purchase details in a safe place; you will need to have
this documentation available should the product require attention under guarantee.
Please take a few moments to complete the details below, as you will need this information when you call
us, or to use our online services. When you call us you may be required to input your serial number into
your telephone keypad. For help please visit beko.co.uk/support/model-finder
• The product model number is printed on the Operating Instruction Booklet / User guide
• The product model and serial number is printed on the Rating Label affixed to the appliance.
• The Retailer (Purchased from) and Date of purchase will be printed on your purchase receipt or other
proof of purchase paperwork
Recording of these details alone will not count as proof of purchase. A valid proof of purchase is required for
requesting service under guarantee.
Model number Serial number Purchased from Date of purchase
For service under guarantee or for product advice please call our Contact centre
Before requesting service please check the troubleshooting guide in the Operating Instructions booklet,
as a charge may be levied where no fault is found, and even though your product may still be under
guarantee.
After arranging service the area around the product must be easily accessible to the Engineer, without the
need for cabinets or furniture to be removed or moved.
It is your responsibility to ensure our Engineers have a clean and safe environment to carry out any
repairs.
Please have your Model number and Serial number available when you call us, as you may be required to
input your serial number into your telephone keypad during your call.
47


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