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Model number
Serial number
Retailer purchased from
Date of purchase
Woodland Home Products
visit our website: www.beefeaterbbq.com
for details of your nearest
BeefEater stockist, or e-mail:
mail@beefeaterbbq.com
Warranty
SERVICE ASSISTANCE
To assist you when contacting your after sales service contact to arrange a service call please complete the following details and have
them ready when you call. You do not need to register your warranty. However, you must retain your receipt or proof of purchase. When
claiming warranty for this appliance you must provide a copy of your proof of purchase receipt. No claims for warranty will be accepted
without proof of purchase.
Should any part fail due to defective
workmanship or faulty materials within
the specified period from the date of
purchase, BeefEater or its distributor will
repair or, (at distributors option), replace
the defective part free of charge..
LP / Propane Gas Cylinder
The cylinder manufacturer is
responsible for the materials,
workmanship and performance of the
gas cylinder. Contact your dealer or
the cylinder manufacturer in respect of
all warranty claims or service.
Warranty Administration
In Australia, warranty is administered
by BeefEater Barbecues. In other
countries, contact your authorised
BeefEater retailer for details of your
BeefEater distributor.
To ensure speedy processing of your
warranty service claim, ensure that
you record all specific details about
your appliance in the space provided.
Keep this information handy for future
reference.
NOT COVERED
Exposure of the barbecue appliance to
the elements should be minimised. Once
the unit has cooled and is cleaned, store
the barbecue under cover. Polyester/
Vinyl barbecue covers are an optional
accessory that will ensure years of
trouble free operation.
This warranty does not cover the
purchaser or any other person for
damage, malfunction or loss due to the
following:
Lack of maintenance, abuse, neglect,
misuse, accident or improper
installation of this appliance.
Scratches, dents, corrosion or
discolouring caused by heat, abrasive
or chemical cleaners or chipping on
porcelain parts.
Corrosion or damage caused by
exposure to the elements, grease
fires, insects, weather or hail.
Note: Barbecues must be covered
when not in use.
Cleaning and normal wear and
tear. Service calls of this nature are
chargeable.
Rusting of cast iron plates, grills and
burners.
Note: Rust should be removed by
a scrub pad and the surface coated
with cooking oil. See owners manual
– Caring for cast iron cooking surfaces.
Cooktops must be covered when not
in use.
Commercial use of the barbecue.
Unauthorised repairs during the
warranty period
Removal or re-installation costs.
Cracks and weathering of timber parts
caused by exposure to the elements
or damage by weather, heat, insects,
chemicals or foods acids or juices.
Viewing window glass (or other glass
components) are not covered for
accidental or damage or breakage.
Conditions of Warranty
1. The appliance is delivered to the
BeefEater distributor’s service
department or authorised service
agent and freight charges both ways
are paid by the owner. No liability is
accepted for loss or damage during
transit.
2. The appliance is installed by a qualified
person and operated and maintained
in accordance with the instructions
supplied. Repairs or service must be
carried out by an authorised person.
3. Installation must conform to the
applicable Gas, Electrical and Building
standards laid down by the local codes
for your country or region.
4. No alterations or repairs have been
carried out without obtaining the
distributors prior consent. Such repair
or any replacement does not extend
the warranty period.
5. Proof of purchase together with the
warranty card must be provided to
verify purchase date and establish
the warranty period. Only the original
purchaser is covered under this
warranty.
6. The warranty period is calculated from
the date of purchase only.
7. Where this warranty is inconsistent
with any state laws, the statutory
rights of the purchaser shall prevail.
8. Parts installed from other
manufacturers’ products will void this
warranty
**Glass – All glass components are
covered by a 30 day – first up failure
warranty. All claims for glass breakage
must be made within 30 days from the
date of purchase. Claims for breakage
after this period will not be recognised.
DISCOVERY SERIES
Warranty Terms
Barbecue Frame 5 years
Cast Iron Burners 3 years
Porcelain Cooktops 5 years
Valves 3 years
Ignition System 1 year
Vaporizer Grids 1 year
All other parts** 1 year
Roasting Hoods
Body 3 years
All other parts 1 year
Side Burners
Body 1 year
Burner 1 year
Cast Alloy Parts 1 year
All other parts 1 year
Trolleys
Galvanised Steel Parts 1 year
Timber Parts 1 year
All other parts 1 year
Warranty Registration
Register your warranty on-line at www.beefeaterbbq.com
15


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