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Troubleshooting
Condition Possible Cause Solution
Flame goes out while in use
Empty Gas cylinder. Replace cylinder.
Air mixed in hoses. Re-ignite and allow operating for a short
while, till clears out
Blockage Seek professional assistance.
Ignition failure
gas cylinder valve
close
Turn off knob button, then open the
cylinder valve
Air mixed in the hoses Re-ignite and allow operating for a short
while, till clears out.
Rubber hose wrapped,
deformed or pinched
Release hose, ensure not damaged or
leaking
Spark Escaping Ensure the spark probe is in place, not
deformed, clean.
No Spark Replace igniter battery
Check ignition probe.
Foul smell of gas
Damage to hose Turn cylinder valve off, replace hose.
Leakage
Leak-test, and tighten where required.
If leakage can’t be rectified, cease using
appliance, and seek professional assistance
Burner went off Shut off valves, wait for 5 minutes and
reignite
Incorrect combustion Seek professional assistance
Flame appear to separate off the
burner or flame burns with noise
blockage of burner
Ports
Clean the burner thoroughly.
If problem persists, Seek professional
assistance
13


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