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General troubleshooting
Water under the washing machine
9 Tighten the drain pump filter.
9 Check the drain and inlet hose and make sure that it is fully
tightened.
Washing machine vibrates during the spin cycle
9 Check that the transport locking devices have been removed (see
installation instructions).
9 Make sure that the washing machine is installed on a flat and level
floor.
9 Ensure that all four feet are resting firmly on the floor, by pressing
down on each corner and making sure that the appliance is stable.
9 If it is unstable then slacken off the lock nuts and adjust the feet to
level off the machine. Tighten the locknuts up fully once the feet
have been leveled.
Poor spin results
9 Clean the drain pump (see “Cleaning the drain pump filter” section).
IMPORTANT: Your appliance has an unbalance control system. If this
system detects that the washload is unevenly distributed inside the
drum. Your washing machine will try to redistribute the load before
spinning. If after several attempts it is unable to redistribute the
washload, then the appliance will either spin at a slower speed or skip
the spin cycle and drain.
Uneven load distribution can be caused by too large a wash load or too
small a wash load. It can also occur if a single item if washed inside
the appliance.
Excessive foam formation
9 Check your water hardness and adjust the detergent dose
accordingly.
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