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PROBLEM POSSIBLE CAUSE SOLUTION
The cycle starts (buttons
flash) but the pump does
not work. Overheating.
Switch the machine off and wait
for approximately 15 minutes
before switching back on again.
If the problem persists when the
machine is switched back on
again, call the after sales service.
The machine does not
switch on No power supply.
Check electrical connection. If
the problem persists when the
machine is switched back on
again, call the after sales service.
Insufficient vacuum in bag
1. Irregular or insufficient seal on
bag.
2. Irregular sealing strip.
3. Bag dirty or burst.
4. Bag of unsuitable size for the
product contained inside.
5. Poor pump performance.
1. Position the bag correctly.
2. Check the state of the teflon
covering.
3. Change bag.
4. Select a bag in which the
product does not exceed 2/3 the
volume.
If the problem persists when the
machine is switched back on
again, call the after sales service
The machine does not seal
the bags.
1. Dirty contacts.
2. Sealing bar element broken.
3. No power supply.
Release the sealing bar from its
two pins and, clean the two holes
on the bar.
If the problem persists when the
machine is switched back on
again, call the after sales service.
The packaging machine
is off No electrical power or electronic
fault.
Disconnect the electrical power
supply.
Contact the technical support
service.
The keys do not react to
the commands. The surface of the control panel
is dirty or wet. Clean and dry the surface of the
control panel.
The lid doesn’t open.
A cycle is running.
There is no indicator light
illuminated on the panel
It is normal that during the
operating cycles the lid remains
closed. Wait for the end of the
cycle or press STOP to interrupt
the cycle and emptythe tray.
During the cycle there is no
electrical power. Restore the
power supply and wait for
decompression of the tray.
Too much air remains in
the sealed bag.
The bag is not suitable to the
dimensions of the product to be
packaged.
The level of vacuum chosen is
too low.
The product is liquid.
Use a bag of suitable size.
Repeat the cycle with a higher
level of vacuum.
It is normal that with a liquid
product, some air bubbles remain
inside.
13


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