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Ball FTAC-13-10 - FreshTech AutoCanner Manual

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113
Appliance
Observed Issue Cause What To Do
The freshTECH
Appliance will not
turn on when I
push the buttons.
The cord is not fully
plugged in.
Ensure the cord is plugged in at both ends.
Refer to page 9 for instructions.
The Lid will not
fully close or rotate
and lock after the
Pre-Heat stage.
After the Pre-Heat stage,
steam is emitted from
the hot water inside the
cooking pot. This results in
a pressure build up when
trying to close the Lid.
Place the Lid down to close, but do not
rotate the handle – do not force the Lid
closed.
Wait a moment for the pressure to equalize.
Once the “hissing” sound has stopped,
rotate the lid to the locked position.
The Display is
showing Error “E1”.
Inner Pot is not seated
properly on the heater of
the Appliance.
Press and hold the Stop/Reset button
for 2 seconds. Unplug the Appliance,
open Lid and allow the Appliance to cool
for 30 minutes.
Check that the Inner Pot is correctly
seated onto the heating element.
See User Manual.
No water present within
the Inner Pot.
Water in the Inner Pot was
added significantly below
the fill line or water was
added with the Jar Rack
and Jars already inside the
Inner Pot. Pot may have
boiled dry.
Check that there is sufficient water inside
the Inner Pot. Carefully remove jars and
Jar Rack. Hot tap water should be filled
to indicated fill line on the Inner Pot.
Add water as needed.
Return Inner Pot to Appliance. Place Jar
Rack back into Inner Pot. Place jars on
Rack. Follow the recipe instructions to
restart the program.
The Display is
showing Error “E2”.
The Display is
showing Error
“E3” / “E4” / “E5”.
The Appliance Lid was
opened before the process
was completed and the
green Ready light was
illuminated.
Sensor failure.
Be sure to only open the Lid after the
green Ready light is illuminated. If the lid is
opened during the sensing or preserving
phase and is caught within 1 minute, you
can immediately Reset and Restart the
program.
After 1 minute, reprocess the food
immediately following the instructions on
page 21 of this book or refrigerate product
immediately and consume within 1 week.
Unplug Appliance. Please contact our Fresh
Preserving Helpline at 1-800-240-3340.
The Display is
showing Error
“E6” / “E7” / “E8”.
Safety precaution. Unplug Appliance. Do not try to open
Lid. Please contact our Fresh Preserving
Helpline at 1-800-240-3340.
… 113 …


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