What to do if...
ʑWater is leaking out. – Attach/replace the drainage hose correctly.
– Tighten the screw connection of the supply hose.
ʑNo water supply.
Detergent not dispensed.
–Start/Pause $ not selected?
– Tap not turned on?
– Filter blocked? Clean the filter apage 10.
– Supply hose kinked or trapped?
ʑWashing machine door
cannot be opened.
– Safety function active. Programme stopped? apage 4.
– - - - - (Rinse stop = no final spin) selected? apage 3,4.
ʑProgramme does not start. –Start/Pause $ or diferida (Finished in) time selected?
– Washing machine door closed?
– Childproof lock active? Deactivating a page 5.
ʑDetergent solution is not
drained.
– - - - - (Rinse stop = no final spin) selected? apage 3, 4.
– Clean the detergent solution pump a page 10.
– Clean the waste pipe and/or drainage hose.
ʑWater not visible in the
drum.
– Not a fault - water below the visible area.
ʑSpin result not satisfactory.
Laundry wet/too damp.
– Not a fault - the imbalance monitoring system has interrupted the spin
because the laundry is unevenly distributed.
Distribute large and small items of laundry evenly in the drum.
– Speed selected too low? a page 5.
ʑThe programme duration
changes during the wash
cycle.
– Not a fault - the programme cycle is optimised for the particular
washing process. This can cause changes in the programme duration
on the display panel.
ʑSpin cycle performed
several times.
– Not a fault - unbalanced-load detection system is adjusting the
imbalance.
ʑResidual water in the 0compartment for care
products.
– Not a fault - the action of the care product is not affected.
– Clean the insert if necessary a page 10.
ʑOdour formation in the
washing machine.
– Run programme cottons 90 °C without laundry. Use standard
detergent.
ʑStatus display t flashing.
Appliance has detected a
detergent overload.
– Too much detergent used?
Mix one tablespoonful of fabric softener with ½ litre water and pour
into compartment II (Not for outdoor fabrics, sportswear fabrics or
those made with down.)
–Reduce the detergent dosage for the next wash cycle.
ʑLoud noises, vibrations and
“wandering” during the
spin cycle.
– Are the appliance feet fixed?
Secure appliance feet a Installation instructions.
– Transportation safety devices removed?
Remove transportation safety devices a Installation instructions.
ʑDisplay panel/indicator
lamps do not function
during operation.
– Power cut?
– Circuit breakers tripped? Switch the circuit breakers back on or
replace.
– If the fault occurs repeatedly, call the after-sales service.
ʑProgramme sequence
longer than usual.
– Not a fault - unbalanced-load detection system is adjusting the
imbalance by repeatedly redistributing the laundry.
– Not a fault - foam detection system active - adds an additional rinse
cycle.
ʑThere are detergent
residues on the laundry.
– Occasionally, phosphate-free detergents contain water-insoluble
residues.
– Select Rinse m or brush down the laundry after washing.
If you cannot correct a fault yourself (switching on/off) or a repair is required:
– Turn the programme selector to Off and remove the mains plug from the socket.
– Turn off the water supply and call the after-sales service a Installation instructions.
