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116 KEN! – 6 Informationen, Updates und Support
me / FRITZ! / FRITZ!version“. Klicken Sie in dem Fenster
„FRITZ!version“ auf die Schaltfläche „Systeminformati-
onen“.
Mit welchem Web-Browser und welchem E-Mail-Pro-
gramm arbeiten Sie? Nennen Sie bitte auch die Versio-
nen.
Wird Ihre ISDN-Karte an einer Nebenstellenanlage
betrieben?
An welcher Stelle der Installation oder in welchem Pro-
gramm erscheint eine Fehlermeldung?
Wie lautet die Meldung genau?
Ist esglich, mit der ISDN-Karte eine Testverbindung
zum AVM Data Call Center (ADC) aufzubauen?
Falls Sie nicht sofort eine Verbindung erhalten, versu-
chen Sie es erneut. Das ADC kann zu Spitzenzeiten be-
setzt sein.
Wenn Sie diese Informationen zusammengestellt haben,
können Sie den Support anrufen. Wir hoffen, das Support-
Team wird Ihnen bei der Lösung Ihres Problems zufriedens-
tellend helfen.
116


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