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Unterstützung durch den FRITZ!X USB-Support
68 FRITZ!X USB – 7 So helfen wir Ihnen
l
Nennen Sie die Versionsnummer der Treibersoftware für
FRITZ!X USB.
Die Datei README finden Sie auf der FRITZ!X USB-CD im
Ordner <BETRIEBSSYSTEM>.
l Nennen Sie die Versionsnummer der Anlagensoftware
für FRITZ!X USB. Sie finden die Versionsnummer in der
Software FRITZ!X auf der Registerkarte „Update“.
l Tritt bei der Treiberinstallation für FRITZ!X USB eine Feh-
lermeldung auf?
l Notieren Sie bitte den genauen Wortlaut aller Fehler-
meldungen, die Sie erhalten haben.
l Liefern Sie bitte eine möglichst detaillierte Fehlerbe-
schreibung: an welcher Stelle tritt der Fehler auf, welche
Programme verwenden Sie, usw.
l Ist es möglich, mit FRITZ!X USB eine Testverbindung
zum AVM Data Call Center (ADC) aufzubauen? Bitte wie-
derholen Sie Ihre Anwahlversuche mehrmals!
l Mit welcher Software haben Sie Probleme?
l Bitte liefern Sie eine genaue Beschreibung Ihres Com-
puters und der Computerausstattung.
l Ist der Fehler reproduzierbar?
F!X_USB.book Seite 68 Dienstag, 17. September 2002 1:44 13
68


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