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Avaya E129 SIP Deskphone Release 1.25.1.1 Readme
External ID
Internal ID
Issue Description and possible workaround if any
Rapid-747
Sidetone is too low when using E129 handset. Users
speaking with the handset might think that their voice
is not transmitted.
This issue is now resolved
Rapid-718
Using Hands free mode in mid to high volume might
generate echo on the far end.
This issue is now resolved
Unresolved issues in E129 1.25.1.1
The following table includes unresolved issues with this release of software which were
known as of the issue date of this document.
External ID
Internal ID
Issue Description and possible workaround if any
Failover
Rapid-102
If a failover occurs while a call is in HOLD state, the
call cannot be resumed nor dropped. The line will stay
in use (so other incoming/outgoing calls will be using
the 2
nd
line).
Workaround: Either reset the phone, or wait for the
failed SM to recover, or use the 2
nd
line (as mentioned
above).
Rapid-104
In an incoming call scenario, while ringing, if the
connection to the active SM is lost and at the same
time the user is trying to answer the call, the phone
might get to a state where the call is not established
while line-1 will stay busy (so additional calls will be
coming on line-2).
Workaround: Rebooting the phone will resolve the
situation altogether. Another option is to wait until the
failed SM recovers, or use the 2
nd
line (as mentioned
above).
Rapid-110
In case a call is put in a HOLD state sh
ortly after a
failover occurred (less than 40-
60 seconds after), the
ability to resume the call is lost until the failed SM
recovers.
Workaround: W
ait for the SM to recover, or reset the
phone.
Copyright Avaya 2014 All rights reserved
Issued 7 April 2014 Page 8 of 13
8


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