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User Info - displays detailed information of your registered on-line Autel
account, such as your Autel ID, Name, Address and other contact
information, etc.
Device Info displays the registered product information, including the
Serial Number, Registration Date, Expire Date, and Warranty Period.
Update Info
The Update Info section displays a detailed record list of the products software
update history, including the product serial number, software version or name,
and the update time.
Service Info
The Service Info section displays a detailed record list of the devices service
history information. The device’s serial number and a detailed repair report,
such as the fault type, changed components, or system reinstallation, will be
listed.
11.4 User Complaint
The User Complaint screen allows you to establish a new complaint case, as
well as to view historical complaint records.
Figure 11-2 Sample Complaint Screen
The User Complaint screen consists of two parts.
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