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Autel MaxiCOM MK906 Manual

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Chapter 11 Support Operations
This application launches the Support platform which synchronizes Autel’s on-line
service base station with the Display Tablet. In order to synchronize the device to your
on-line account, you need to register the product through the internet when you use it
for the first time. The Support application is connected to Autel’s service channel and
on-line communities which provides the quickest way for problem solutions, allowing you
to submit complaints or sent help requests to obtain direct services and supports.
11.1 Product Registration
Register your MaxiCOM Diagnostic Device to access the Support platform and
download update.
To register the diagnostic device
1. Visit the website: http://pro.autel.com.
2. On the Sign In page, input your account ID and other information to
log in.
3. If you are a new member to Autel and do not have an account, click
the Create Autel ID button on the left side.
4. Enter the required information in the input fields, read through Autel’s
Terms and Conditions and tick on Agree, and then click Create Autel
ID at the bottom to continue.
5. The online system will automatically send a confirmation email to the
registered email address. Validate your account by clicking the link
provided through the mail. A product registration screen opens.
6. Access the tool’s About section in the Settings application to retrieve
the tablet’s serial number and password.
7. Select the product model of your device, enter the product serial
number and password on the Product Registration screen, and click
Submit to complete the registration procedure.
11.2 Support Screen Layout
The Support application interface is navigated via four simple buttons on the
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