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english 8 Pallas
5. FAQ
problem
possible reason
solution
door glass gets sooty too fast
bad chimney draught
generally: door glasses must be cleaned with
Austroflamm glass cleaner from time to time
(depending on the frequency of use)
contact your chimney sweep (elongate
chimney/draught metering)
incorrect use of the combustion
air supply lever
please operate air lever according to user's
instructions (if secondary air is closed, the door
glass soots rather fast)
wood logs are too large
keep to the max. fuel quantity according to user's
instruction
operating temperature was not
reached
more fuel, use dry wood (< 15 % residual moisture),
attend air regulation
stove does not get enough
combustion air
chimney draught not sufficient
contact your chimney sweep (elongate
chimney/draught metering)
stove is sooted inside
more fuel, use dry wood (< 15 % residual moisture),
attend air regulation
stove smells strongly and there is
smoke on the outside surface
baking phase of the varnish
there may be some odour development during the
first operations
stove is dusty/dirty
cleaning before the heating season starts!
exhaust gas emission while
putting more wood on the fire and
during operation
chimney draught no sufficient,
flue pipe connection leaky
inspect joints and seal up again if necessary
check chimney draught, examine operating - for info
video follow:
http://www.austroflamm.com/de/Video/index.html
the stove door was opened
before the wood has burnt down
to embers
put more fuel wood into the combustion chamber
only if there are only embers left (no more visible
flame)
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