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In Case of Problems
42
12 In Case of Problems
Service−Hotline
Should problems arise with the telephone, please refer to the following in-
formation first. In the case of technical problems, you can contact our hot-
line service, tel. 0180 5 001388 (cost via Telekom at time of going to print:
14 ct/min). In the case of claims under the terms of guarantee, contact
your sales outlet. There is a 2 year period of guarantee.
Problems and solutions
Problems Solutions
No connection to base
station possible
Check that the handset has been regi-
stered on the base station with the
correct PIN code Page 36.
No telephone calls possible The telephone is not connected pro-
perly or is defective. Only use the tele-
phone connection cable supplied.
Test whether the telephone connec-
tion is in order by using another tele-
phone.
The power adaptor plug is not plug-
ged in or there is a complete power
failure.
The rechargeable battery pack is
empty or defect.
The handset is too far from the base
station.
Dialling mode is set incorrectly
Page 36.
Connection is disturbed or
cut off
The handset is too far from the base
station.
The base station is in an unsuitable
location.
The system no longer
responds
Reset all the functions to their default
settings Page 36.
Disconnect the power adapter plug
briefly from the power socket.
The battery pack is empty
in a short time
The battery pack is empty or defect.
Place the handset in the base station
properly. Clean the contact surfaces
on the handset and base station with
a soft, dry cloth.
Place the handset in the base station
for 20 hours.
The caller number display
(CLIP
1
) does not function
The caller number display function is
a supplementary service offered by
telephone network providers. Contact
your network provider for further infor-
mation.
The caller has suppressed the trans-
mission of their phone number.
Service−Hotline Germany: Tel. 0180 5 001388 (cost via Telekom at time of going to print: 14 ct/min)
1
CLIP: Calling Line Identification Presentation = Display the caller’s
phone number.
42


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