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General
If you notice a crack in the glass top (however small), switch the hob
off immediately, unplug the hob, turn off the (automatic) fuse switch(es)
in the meter cupboard or, in the event of a permanent connection, set
the switch in the power supply lead to zero. Then contact the service
department.
Error table
When you are in doubt about the proper operation of your appliance,
this does not automatically mean there is a defect. Try to deal with the
problem yourself first by checking the points mentioned below or check
for more information the website ‘www.atagservice.nl’.
Note
If the square red light above the pause button flashes (and none of the
malfunctions below apply), please contact the service department.
Symptom Possible cause Solution
Text appears in the displays
when starting to use it
This is the standard set-up
routine.
Normal operation.
The fan runs on for several
minutes after the hob has
been switched off.
The hob is cooling down. Normal operation.
A slight smell is noticeable
the first few times the hob is
used.
The new appliance is heating
up.
This is normal and disappears
after the hob has been used
a few times Ventilate the
kitchen
You can hear a ticking sound
in your hob.
This is caused by the
capacity limiter on the front
and back zones. Ticking can
also occur at lower settings.
Normal operation.
FAULTS
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