GB 15
faults
what should I do if...
GB 14
maintenance
cleaning
If the appliance does not work properly, this does not always mean that it is defective.
Try to deal with the problem yourself first. Phone the service department if the advice
given below does not help.
daily cleaning
Although food that has boiled over cannot burn on, it is still
recommended that you clean the hob immediately after use.
For daily cleaning, you can best use a mild cleaning agent and
a damp cloth. Dry the hob with kitchen paper or a dry cloth.
stubborn stains
Stubborn stains can also be removed with a mild cleaning
agent - for example, washing-up liquid.
Remove water marks and lime stains with vinegar.
Traces of metals (due to sliding pans) can be difficult to
remove.
Remove traces of metals with a proprietary cleaning agent.
Remains of food that has boiled over are best removed with
a glass scraper. Melted plastic and sugar can also be
removed with a glass scraper.
never use
You should never use scouring agents. These cause
scratches in which lime deposits and dirt can accumulate.
Never use sharp objects such as steel wool and scourers.
tip
Before you start to clean, turn the childproof lock on.
Water marks; lime
stains; traces of
metal.
fault
The appliance does not work
and the lights are not on.
The hob does not work.
F9 appears in the display.
The hob does not work.
F0 appears in the display.
The fan switches on
spontaneously.
The cooking zone suddenly
switches off.
Message F7 appears.
The lights keep blinking after
switching on.
Appliance does not work.
The appliance switches off.
Bringing food to the boil
takes longer than expected.
Fault codes F00 – F08 in the
display.
cause
No electricity.
The appliance has been
connected incorrectly.
Ambient temperature was
too low (5 °C) when the hob
was not connected to the
electricity supply.
The appliance is checking
itself after a power failure.
Insufficient ventilation.
Overheating of the
electronics in the hob.
Unsuitable pans.
Poor electrical contact.
Appliance is locked.
Two pans are touching each
other or a pan comes into
contact with the wall.
Small pan used.
A control is defective, dirty or
has an object lying on it.
solution
Check the electrical
installation (main fuse(s),
connection).
Ask the installer to connect
the appliance again in
accordance with the wiring
diagram.
Wait for about ten minutes
after connecting. The
message disappears.
The fan switches itself off.
Check the ventilation
openings.
Let the appliance cool down.
Press any button and the
message disappears. Start
again on a lower setting.
Use a suitable pan (see pages
21 and 22).
Check whether the cable has
been knocked against by the
drawer. In that case, have the
connection changed by the
installer.
Press the key symbol
for three seconds
continuously.
Make sure that the pans
stand clear.
Use a pan with a diameter
approximately the same as
the cooking zone.
Clean the appliance or have it
repaired. Do not place objects
on the control panel.
