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Appendix
Troubleshooting
The listening volume of my cell call is too loud or quiet.
During a cell call, if the listening volume is too loud or quiet, try changing
the volume on your cell phone. On some cell phones, changing the
volume on the cell phone effects your cell call volume on the TL96271/
TL96371/TL96471 handset.
My phone doesn’t work at all.
Make sure the power cord is securely plugged in.
Make sure that the battery connector is securely plugged into the handset.
Make sure the telephone line cord is securely and firmly plugged into the
telephone base and the telephone wall jack.
Charge the battery in the handset for at least 16 hours. For optimum daily
performance, return the handset to the telephone base or charger when
not in use.
If the battery is depleted, charge the handset for at least 30 minutes
before you use it. Refer to page 14 for details.
Reset the telephone base. Unplug the electrical power. Wait for
approximately 15 seconds, then plug it back in. Allow up to one minute for
the handset and telephone base to reset.
You may need to purchase a new battery. Please refer to Battery
installation and charging (pages 13-14) in this user’s manual.
I cannot get a dial tone.
First try all the suggestions above.
Move the handset closer to the telephone base. You might have moved
out of range.
Disconnect the telephone base from the telephone jack and connect to a
different phone. If there is no dial tone on that phone either, the problem
is in your wiring or telephone service. Contact your telephone service
provider (charges may apply).
Your line cord may be defective. Install a new telephone line cord.
135


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