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Appendix
Troubleshooting
For some cell phones, you must authorize the TL96271/TL96371/
TL96471 device in your cell phone’s Bluetooth feature. See the user’s
manual of your cell phone for more information.
Manually connect your cell phone to the TL96271/TL96371/TL96471.
Refer to the user’s manual of your cell phone for more information.
I cannot connect my headset with the telephone base.
Make sure that your Bluetooth headset is not connected to any other
Bluetooth device.
Make sure that your headset is on the active devices list.
I cannot put my headset in discoverable mode.
Refer to the user’s manual of your headset for information on how to set
your headset to discoverable mode.
Make sure that the headset is not connected to any other Bluetooth
device in order to successfully pair and connect to the telephone base.
Carefully follow the pairing process on pages 21-22.
Reset the telephone base. Unplug the unit’s electrical power. Wait
for approximately 15 seconds, then plug it back in. Repeat the
above suggestions.
I don’t know how to search for or add new devices on my cell phone.
Most cell phones have the Bluetooth feature in the connection or setup
menus. Please refer to the user’s manual of your cell phone.
In general, press the menu key on your cell phone, then look for the
Bluetooth menu in the settings or connection menu. In the Bluetooth
menu, select the option to search for or add new devices.
My cell phone disconnects with the telephone base.
Turn off your cell phone, then turn it on again.
Make sure that you are not using your cell phone when on a cell call.
My cell phone is connected to the telephone base, but I cannot make a
cell call.
Make sure that your cell phone is not in use when you are trying to make
a cell call.
For some smartphones, make sure that the cellular function is turned on.
Bluetooth system busy appears on the display.
Make sure that your cell phone is not in use when connected and on the
active devices list.
Make sure that your cell phone or headset is not connected to any other
Bluetooth device.
TL96271/TL96371/TL96471 can only use one Bluetooth device at a time.
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