ErrorError indication on the display unitWhat to do?
E13.1UNBALANCE EMPTY DRUMCall a service technician.
E13.2INERTIA ERRORCall a service technician.
E23DOOR UNLOCK ERROR
Error while unlocking the door.
Door is closed, but it cannot be unlocked. Turn off the washing
machine, then turn it back on. If the error reoccurs, call a
service technician. See instructions for opening the door –
chapter on manual door opening.
E29REED SWITCH 1 ERRORCall a service technician.
E30REED SWITCH 2 ERRORCall a service technician.
E31PERISTALTIC PUMP 1 ERRORCall a service technician.
E32PERISTALTIC PUMP 2 ERRORCall a service technician.
E33AD1 DETERGENT LEVEL SENSOR
ERROR
Restart the programme. If the error reoccurs, call a service
technician.
E34AD2 DETERGENT LEVEL SENSOR
ERROR.
Restart the programme. If the error reoccurs, call a service
technician.
E35COMMUNICATION AD AND PMCU Turn off the appliance and turn it back on. If the error
reoccurs, call a service technician.
E36COMMUNICATION UI** AND PMCU
Error in UI** and PMCU
communication.
Turn off the appliance and turn it back on. If the error reoccurs,
call a service technician.
E37PMCU/UI** software versions are not
compatible.
Call a service technician.
UNBALANCE
Unevenly distributed laundry.
Manually distribute the laundry and run the spinning program.
UNABLE TO LOCK DOOR Open and firmly close the door again to final position. If the
error reoccurs, call a service technician.
STERIL TUB ALERT
Warning – Self-cleaning program
Message "Sterile Tube alert" is displayed every 40 completed
wash cycles. Use the self-cleaning program (DRUM
CLEANING); see STEP 5.
Preparing to door unlocking.
(press INFO): Draining must be
performed. Wait for door unlocking.
Wait that process is finished. If after this process no error is
shown, new cycle can be run.
DRAIN SYSTEM ALERTAlert about reduced water flow in the pumping stage. Please
check user manuals.
** UI = (User Interface)
Unevenly distributed laundry or lumps of laundry in the washing machine drum may cause problems such as vibration and noisy operation. The washing
machine will sense this and activate the UKS* (*unbalance system).
Smaller loads (e.g. one towel, one sweater, one bathrobe etc.) or clothes made of materials with special geometrical properties are virtually impossible
to distribute evenly across the washing machine drum (slippers, large items etc.). This results in several attempts to redistribute the laundry, which in turn
leads to longer program duration. In extreme cases of unfavourable conditions, the program can be completed without the spinning cycle.
UKS* (*unbalance system) allows stable operation and extends the useful life of the appliance.
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