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TROUBLE SHOOTING
Problem Possible Cause The Simple Solution to the Problem
Espresso does not run
through.
Appliance is not turned on or
plugged in.
Ensure the machine is plugged in and the POWER button is
pressed to on.
Water tank is empty. Fill fresh cold water into the water tank.
The selector switch is not on
espresso position.
Turn the selector switch to espresso position.
Espresso grind is too fine. Use a ground coffee suitable for espresso machines; see:
›Useful Tips‹.
Espresso grind tamped too
firmly.
Do not tamp the ground coffee too tight in the filter; see:
›Useful Tips‹.
The filter is blocked. Clean the filter. You can clear the pores of the filter with
the cleaning tool; see ›Care and Cleaning‹.
Espresso runs out too
quickly.
The espresso grind is too
coarse.
Use a ground coffee suitable for espresso machines; see:
›Useful Tips‹.
Not enough ground espresso
in the filter
Measure with the measurring spoon a sufficient amount of
coffee powder; see ›Preparing the Espresso‹.
Ground espresso not tamped
firmly enough
Tamp the ground espresso more firmly in the filter; see:
›Useful Tips‹.
Espresso runs out
around the edge of
the filter holder.
Portafilter is not inserted in the
grouphead properly
Insert the portafilter correctly. Refer to ›Inserting The Por-
tafilter‹
There are espresso grounds
around the filter rim.
Clean any excess ground espresso from the rim of the por-
tafilter to ensure a proper fit into the grouphead.
Too much ground espresso in
the filter
Measure with the measurring spoon a sufficient amount of
coffee powder; see ›Preparing the Espresso‹.
Ground espresso has been
tamped too firmly.
Tamp the ground espresso less firmly in the filter; see:
›Useful Tips‹.
Incorrect filter for amount of
ground coffee used.
Ensure you use the small filter for 1 cup of espresso and
the larger filter for 2 cups of espresso.
Espresso extracts as
drops from the por-
tafilter.
The water tank is empty or
low.
Fill fresh cold water into the water tank.
Espresso grind is too fine Ensure you use a suitable espresso grind. Ground coffee is
marked accordingly.
Machine is blocked by mineral
deposits.
Descale the appliance and unclog the pores of the filter with
the needle of the cleaning tool.
64


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