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9
EN
TROUBLESHOOTING
If your air conditioner does not work properly, first check
the following points before requesting service. If it still does
not work properly, contact your dealer or service centre.
Trouble: the air conditioner does not run at all.
Possible cause:
1. Power failure.
2. Leakage breaker tripped.
3. Operation button is OFF.
4. Batteries in remote control unit have run down.
Remedy:
1. Restore power.
2. Contact service centre.
3. Press the button again.
4. Replace batteries.
Trouble: Poor cooling or heating performance.
Possible cause:
1. Dirty or clogged air filters.
2. Heat source or many people in room.
3. Doors and/or windows are open.
4. Obstacle near air intake or air discharge port.
5. The set temperature on the remote control unit is not
right.
6. Outdoor temperature is too low.
Remedy:
1. Clean air filters to improve airflow.
2. Eliminate heat source if possible.
3. Shut them to keep the heat or cold out.
4. Remove it to ensure good airflow.
5. Set the right temperature on the remote control unit.
6. Try to use a back-up heater.
Trouble: Clicking sound is heard from the air conditioner.
Possible cause:
1. During operation, any plastic parts may expand or
shrink due to a sudden temperature change. In this
event, a clicking sound may occur.
Remedy:
1. This is normal, and the sound will disappear when an
even temperature is settled.
Trouble: “Water flowing” noise.
Possible cause:
1. Was the air conditioner just turned on or off?
Remedy:
1. Noise is produced by the refrigerant flowing inside the
unit (normal phenomenon).
Trouble: Air conditioner blows, just after turning on, odor
or dust.
Possible cause:
1. The air conditioner itself will not smell. If there is an
odor, it may be due to the accumulation of odors in the
environment.
2. The air conditioner has not been used for a long time,
and dust accumulated in the indoor unit is blown out.
Remedy:
2. Clean the filter. If you still have problems, please contact
your dealer or service centre.
Trouble: During cooling operation, sometimes mist is
blown out from the air outlet.
Possible cause:
1. This phenomenon sometimes occurs when the room
temperature and humidity are high. This is because the
indoor air is rapidly cooled.
Remedy:
1. After running for a while, the room temperature and
humidity will decrease and the fog will disappear.
Trouble: The air conditioner is leaking.
Possible cause:
1. The air humidity is too high.
2. The condensed water overflows.
3. The connection of the unit drain pipe is loose.
Remedy:
1. If the air conditioner is operating under high humidity
for a long time, moisture may condense on the air outlet
grille, air deflector, panel, etc. and drip.
WARNING
In case abnormal operation of the air conditioner is
noticed, (operation LED lights, but the air conditioner
does not run), try to to restore normal operation turning-
off electric supply for about 3 minutes, through the
main switch or the wall plug, then start again the air
conditioner.
TIPS FOR ENERGY SAVING
DO NOT:
Block the air intake and outlet of the unit.
If they are obstructed, the unit will not work well, and
may be damaged.
Let direct sunlight into the room. Use sunshades,
blind or curtain.
DO:
Always try to keep the air filter clean. A clogged filter
will impair the performance of the unit.
To prevent conditioned air from escaping, keep
windows, doors and any other openings closed.
9


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