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20 Assistenza tecnica
A scopo di garanzia e assistenza, conservare lo scontrino come prova di acquisto.
Se l'assistenza tecnica (telefonica o a mezzo posta elettronica) ritiene necessaria la
restituzione del prodotto, rivolgersi al proprio rivenditore per ottenere la riparazione o la
sostituzione del prodotto (a seconda del tipo di problema riscontrato). I clienti che hanno
effettuato l'acquisto direttamente dal sito Web della Archos devono compilare il modulo sul
sito Web in Support: Product Returns (Supporto: Restituzione prodotti).
Esiste una sezione FAQ – Frequently Asked Questions (Domande frequenti) nel sito Web
della ARCHOS www.archos.com, Support: FAQ (Assistenza: FAQ) che può aiutare a dare
una risposta a molte domande.
-------- Assistenza telefonica * --------
NON UTILIZZARE L'ASSISTENZA TELEFONICA PER
PROBLEMI RELATIVI A MARKETING E VENDITE.
Rivolgersi a questi numeri solo per malfunzionamenti o
difficoltà tecniche.
Canada 949-609-1400
Danmark 35 25 65 67
Deutschland 069-6698-4714
España 09-1745-6224
France 01 70 20 00 30
Ireland 01-601-5700
Italia 02-4827-1143
Nederland 020-50 40 510
Norge 22 57 77 71
Schweitz/Suisse 442 004 111
Suomi 09 2311 3434
Svenska 08 579 290 80
UK 0207-949-0115
USA 877-300-879 (toll free)
-------- Assistenza tramite e-mail * --------
tech-support.us@archos.com Inglese (clienti negli Stati Uniti e in Canada)
tech-support.eu@archos.com Inglese e francese (Europa e resto del mondo)
tech-support.de@archos.com Tedesco (Germania)
60
*Prima di contattare l'assistenza tecnica, leggere
attentamente questo manuale.
WWW.ARCHOS.COM
Sedi nel mondo
Stati Uniti e Canada Europa e Asia
ARCHOS Technology
3, Goodyear – Unit A
Irvine, CA 92618 USA
Telefono: 1 949-609-1483
Fax: 1 949-609-1414
ARCHOS S.A.
12, rue Ampère
91430 Igny
Francia
Telefono: +33 (0) 169 33 169 0
Fax: +33 (0) 169 33 169 9
Regno Unito Germania
ARCHOS (UK) Limited
PO Box 1420
Southampton
SO15 1WF
Regno Unito
Telefono: +44 (0) 1264 366022
Fax: +44 (0) 1264 366626
ARCHOS Deutschland GmbH
Business Park Vierwinden
Konrad-Zuse-Str. 22
41516 Grevenbroich
Deutschland
Tel: + 49 (0) 21 82 – 570 41-0
Fax: + 49 (0) 2182/57041-70
30


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