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Confirm that your wireless device (e.g. computer, smart phone, etc) is
designed to receive the 5GHz band signal. You may find this information in
your devices network or wireless card properties or in your devices
manufacturer.
Some examples of compatible devices include the latest versions of MacBook,
the Samsung Galaxy SIII and the iPhone 5.
If your device is unable to receive the 5GHz band signal, you may want to
upgrade your system with a Dual Band Wireless-N USB Adapter.
Please refer to FAQ Question 10 to ensure that your routers firmware is
up-to-date.
Routers and wireless devices both have country codes that may come into
conflict with one another if either your router country setting is incorrect or
your wireless device was purchased in a different country. For example, a
phone purchased in Europe may be unable to detect the 5GHz wireless
network of a US router.
Please follow the instructions in Advanced Settings 2 to update your country
setting accordingly.
7. Why can’t I see an available 5GHz wireless network?
Please review the following possible solutions:
A.
B.
C.
Login to the routers homepage, go to the Advanced settings page,
and select Tools > User Name & Password.
Enter the current username and password (admin/admin by default ) to replace
what is displayed in the two fields.
Enter your desired username and password.
Click Save.
8. How do I customize the router configuration pages login username and
password settings?
Since a wireless network password or a direct wired cable connection is required to
access the routers configuration page, the default login username and password
typically do not need to be customized.
Still, if you prefer to customize these settings to prevent others from accessing the
router’s configuration settings, please follow the steps below:
A.
B.
C.
D.
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