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PART 5 - TROUBLESHOOTING PROBLEMS
POSSIBLE CAUSE
Baby was removed from his/her bed and Nursery
Unit was not switched OFF.
The SensorPad plug is not connected properly to the
Nursery Unit.
The SensorPad is not in full contact with baby’s
mattress and/or the mattress is not resting on a
completely flat or rigid surface.
Your baby is in a very deep sleep or has moved to a
corner of the bed, away from the SensorPad.
The sensitivity setting of the SensorPad is too low,
e.g. level 1.
The Nursery Unit is detecting external movement or
vibrations when baby’s bed is being touched.
The units are not connected. The Parent Unit shows
a flashing Nursery Unit and ‘- -‘ in the display.
One of the units if OFF, due to low or incorrect
installed batteries.
One of the units is OFF, due to the AC adapters
are not connected properly or the mains socket is
turned off.
One of the units is OFF.
If both units are ON, the two units are not connected.
The Nursery Unit is not switched ON.
There might be some interference on the chosen
transmission channel.
The AC adapters are not connected properly or the
mains socket is out of order or not switched on.
The Nursery unit is not turned ON.
DESCRIPTION
The SensorPad is giving
false alarms
The SensorPad alarm
does not go off
No sound is being
transmitted
The Parent Unit shows
a flashing Nursery Unit
icon and ‘- -’ in the
display. There is no
connection between the
Parent Unit and Nursery
Unit
The sound transmission
is intermittent
The power ON indicator
(second green light) on
the Nursery Unit does not
light up
HOW TO SOLVE
Turn off the Nursery Unit.
Verify the connection between the SensorPad and
Nursery Unit. Unplug and reconnect the cord.
Make sure there is no bedding between mattress
and SensorPad. The SensorPad must rest on a
completely flat and rigid surface. Place a piece of
6mm thick plywood under the SensorPad. Please
follow the instructions in Part 2, Step 1.
Make sure the SensorPad is positioned, installed and
tested as described in Part 2, Steps 1 to ensure that
the SensorPad is covering the complete mattress,
also in the corners of the bed.
If the sensitivity level is too low, the SensorPad may
not detect your baby’s movements. The standard
setting of the SensorPad sensitivity is approx. 3.
This setting works for most baby bed sizes and
mattresses and can be adjusted with the dial on the
back of the Nursery Unit. ALWAYS install and test the
SensorPad according to the instructions in
Part 2, Step 7.
Avoid contact with the crib when monitor is ON.
Re-establish connection between the two units, see
Part 2, Step 4.
Check/replace the batteries or recharge the Parent
Unit.
Check if all AC adapters are working correctly and if
the mains socket are turned ON.
Ensure both units are ON.
Re-establish connection between the two units, see
Part 2, Step 4.
Turn the Nursery Unit on by moving the left wing to
the UP position.
Change the transmission channel to one of the other
8 channels until sound transmission is clear or follow
the reconnection procedure, see Part 2, Step 5.
Check the connections and/or change to another
electrical socket.
Move the left wing to the ON position (UP).
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