Products for return or repair must first be assigned a Return Materials Authorization (RMA) number.RMA policy varies from country to country.Please check
the applicable RMA policy at www.alliedtelesyn.com. For Europe,you can also contact our European Customer Service centre by e-mail at
rma_europe@alliedtelesyn.com.
FTP Server
If you need management software for an Allied Telesyn managed device,you can download the software by connecting directly to our FTP server at
ftp.alliedtelesyn.com.At login,enter “anonymous” as the user name and your e-mail address as the password.
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