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9:1 ERROR MESSAGES
Low battery: 12 V supply to boiler has dropped below 10.5 V, possibly causing system brownout.
Automatically clears when 12 V supply reaches 11 V. If the voltage decreases, various error messages can
also appear. These are not genuine faults. Ensure that the boiler has the right voltage.
Fan restarts: Incorrect fan speed. New start attempt is made. Repeated faults results in Fan failure, If Fan
failure recurs after resetting, contact a dealer. If Fan restarts is displayed, no action is necessary.
Gas failure: Out of gas or gas is not igniting. Check the gas cylinder is full. Try a dierent gas cylinder,
ensuring it is propane gas. Check the gas regulator and any isolation valves are open and not frozen
Ensure that gas is available.
Overheat red fail: Overheat (red cable). Bleed the system of air. Check the fluid level in the expansion
tank. It should be 1 cm above Min mark when cool. Check the circulation pump is responding. Wait 15
mins for the fluid to cool down. This fault can arise if the boiler is run at high power at the same time as
there are air pockets in the heating system, the heating system should then be vented properly. If the
fault remains, contact a dealer.
Overheat blue fail: Overheat (blue cable).
Overheat PCB: Failsafe in boiler has triggered. Check the fluid level in the expansion tank. It should be
1cm above the Min mark when cool. Check the boiler compartment is ventilated, and that the vents are
unobstructed. Do not place stowage in the boiler compartment.
* Window open: Optional window sensor has triggered, gas heating is suspended.
Automatically clears and gas heating resumes when window is closed.
Connection failure: Break in comms between Alde control panel and daisy-chained third party control
panel. Check the cable between the Alde control panel and third party control panel.
3rd party C. fail: Communication fault between Alde’s panel and external panel.
Panel failure 1: Moisture is trapped in the control panel. Remove the Alde control panel from the vehicle
and air in a warm, dry place overnight.
Panel failure 2: Moisture is trapped in the control panel. Remove the Alde control panel from the vehicle
and air in a warm, dry place overnight.
No match Heater/Panel: Control panel is incompatible with boiler PCB. Check control panel part number.
Control panel 3020-013 is for 3020 A-series boiler, 3020-113 is for 3020 HE-series boiler.
Settings
10. RESETTING
The panel can be reset to its factory setting by pressing Reset. After resetting, the panel will be set as follows:
Boiler – O mode; electrical operation – 1 kW; LPG heating – On mode; interior temperature – 22°C. Other
functions are switched o.
NB! The functions that are checked under Installed functions (see section 11) will not be aected by
Reset. Error messages in the error log are also aected by reset.
Functions marked with a (*) are accessories, which are not installed on all vehicles, refer to the vehicle
manufacturer’s instructions.
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