672953
50
Zoom out
Zoom in
Previous page
1/53
Next page
97 98
•If your phone has a removable battery, remove the battery and
reinsert it, then restart the phone.
•If it still doesn't work, reset the phone.
My phone turns off by itself
•Check that your screen is locked when you are not using your phone,
and make sure that the Power key is not accidentally pressed while
the screen is unlocked.
•Check the battery charge level.
•If it still doesn't work, reset the phone.
My phone can't charge properly
•Make sure that you are using the Alcatel charger that comes with
the phone.
•IIf your phone has a removable battery, make sure that your battery
is inserted properly and clean the battery contact if it’s dirty. It must
be inserted before plugging in the charger.
•Make sure that your battery is not completely discharged; if the
battery power has been empty for a long time, it may take around
20 minutes to display the battery charging indicator on the screen.
•Make sure that charging is carried out under normal conditions (0°C
(32°F) to 45°C (114°F )).
•When abroad, check that the voltage input is compatible.
My phone can't connect to a network or "No service" is displayed
•Try connecting to the network by moving to another physical
location.
•Verify the network coverage with your operator.
•Check with your operator that your SIM card is valid.
•Try connecting at a later time if the network is overloaded.
My phone can't connect to the internet
•Make sure that the internet access service of your SIM card is available.
•Check your phone's internet connection settings.
•Make sure that you are in a place with network coverage.
•Try connecting at a later time or another location.
Invalid SIM card
•Make sure that the SIM card has been correctly inserted (see
"Inserting or removing the SIM card").
•Make sure that the chip on your SIM card is not damaged.
•Make sure that the service of your SIM card is available.
My phone can't make outgoing calls
•Make sure that you have dialled a valid number and have touched
Call.
•For international calls, check the country and area codes.
•Make sure that your phone is connected to a network, and the
network is not overloaded or unavailable.
•Check your subscription status with your operator (credit, SIM card
valid, etc.).
•Make sure that you have not barred outgoing calls.
•Make sure that your phone is not in aeroplane mode.
My phone can't receive incoming calls
•Make sure that your phone is switched on and connected to a
network (check for overloaded or unavailable network).
•Check your subscription status with your operator (credit, SIM card
valid, etc.).
•Make sure that you have not forwarded incoming calls.
•Make sure that you have not barred certain calls.
•Make sure that your phone is not in aeroplane mode.
The caller’s name/number doesn't appear when a call is received
•Check that you have subscribed to this service with your operator.
•Your caller may have concealed his name or number.
I can't find my contacts
•Make sure that your SIM card is not broken.
•Make sure that your SIM card is inserted properly.
U5 3G 4047X&4047D_UM_Eng_EN_V7_20170711.indd 97-98 2017/7/17 14:47:39
50


Need help? Post your question in this forum.

Forumrules
1

Forum

alcatel-u5---4047x

Reset search

  • How do I see the apps running in background on my alcatel 4047X Submitted on 14-4-2021 at 12:53

    Reply Report abuse


Report abuse

Libble takes abuse of its services very seriously. We're committed to dealing with such abuse according to the laws in your country of residence. When you submit a report, we'll investigate it and take the appropriate action. We'll get back to you only if we require additional details or have more information to share.

Product:

For example, Anti-Semitic content, racist content, or material that could result in a violent physical act.

For example, a credit card number, a personal identification number, or an unlisted home address. Note that email addresses and full names are not considered private information.

Forumrules

To achieve meaningful questions, we apply the following rules:

Register

Register getting emails for Alcatel U5 - 4047X at:


You will receive an email to register for one or both of the options.


Get your user manual by e-mail

Enter your email address to receive the manual of Alcatel U5 - 4047X in the language / languages: English as an attachment in your email.

The manual is 4,47 mb in size.

 

You will receive the manual in your email within minutes. If you have not received an email, then probably have entered the wrong email address or your mailbox is too full. In addition, it may be that your ISP may have a maximum size for emails to receive.

The manual is sent by email. Check your email

If you have not received an email with the manual within fifteen minutes, it may be that you have a entered a wrong email address or that your ISP has set a maximum size to receive email that is smaller than the size of the manual.

The email address you have provided is not correct.

Please check the email address and correct it.

Your question is posted on this page

Would you like to receive an email when new answers and questions are posted? Please enter your email address.



Info