Manual Alcatel one touch s520 (page 42 of 42) (English)

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ALCATEL is a trademark of Alcatel-Lucent

and used under license by

TCT Mobile Limited.

TCT Mobile Limited reserves

the right to alter material or technical

specification without prior notice.

English - CJA3030ALAAA

I cannot access my voicemail

• Make sure your operator’s voicemail number is correctly entered in “My

Numbers”

• Try later if the network is busy

I am unable to send and receive messages MMS,Vox MMS

• Check your phone memory available as it might be full

• Contact your network operator to check service availability and check MMS

parameters (see page 40)

• Verify the server centre number or your MMS profile with your operator

• The server centre may be saturated; try again later

The icon is displayed on my standby screen

• You have saved too many short messages on your SIM card; delete some of them

or archive them in the product memory

The << - >> icon is displayed

• You are outside of the network coverage area

I have already entered 3 incorrect PIN codes

• Contact your network operator to obtain the PUK code (Personal Unblocking

Key)

I am unable to connect my telephone to my computer

• Install first of all Alcatel’s PC suite

• Use “Install the connection” and perform the installation

• Check that your computer meets the requirements for Alcatel’s PC Suite

installation

I am unable to download new files

• Check for free space

• Delete some files

• Select the MicroSD Card to store the files you downloaded

• Check your subscription status with your operator

The phone can’t be detected by others via Bluetooth

• Make sure that Bluetooth is turned on and your mobile phone is visible to other

users (see page 48)

520-621_UM_GB_05-05-08 15/05/08 12:48 Page 81

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Alcatel one touch s520 Manual

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