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Troubleshooting ..................
Before contacting the aftersales department, you are advised to follow the
instructions below:
• You are advised to switch off the telephone from time to time to optimise its
performance.
• You are advised to fully charge ( ) the battery for optimal operation.
• Avoid storing large amounts of data in your telephone as this may affect the
performance of your telephone.
and carry out the following checks:
My mobile phone will not switch on
• Press until the screen comes on
• Check the battery charge level
• Check the battery contacts, remove and reinstall your battery, then turn your
telephone back on
My phone has not responded for several minutes
• Press the key
• Remove the battery and re-insert it, then switch the phone back on
My screen is difficult to read
• Clean your screen
• Use your mobile phone in accordance with the recommended conditions of use
My mobile phone turns off by itself
• Check that your keypad is locked when you are not using your mobile phone
• Check the battery charge level
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Accessories ..........................
The latest generation of Alcatel GSM mobile phones offers a built-in
handsfree feature that allows you to use the telephone from a distance,
placed on a table for example. For those who prefer to keep their
conversations confidential, an earpiece is also available known as the
headset.
Only use your telephone with Alcatel batteries, chargers and
accessories compatible with your model.
Battery
Stereo headset
Standard charger
