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1) Non-compliance with the instructions for use or installation, or with
technical and safety standards applicable in the geographical area
where your device is used,
2) Connection to any equipment not supplied or not recommended by
TCT Mobile Limited,
3) Modification or repair performed by individuals not authorised by
TCT Mobile Limited or its affiliates or your vendor,
4) Modification, adjustment or alteration of software or hardware
performed by individuals not authorized by TCT Mobile Limited,
5) Inclement weather, lightning, fire, humidity, infiltration of liquids or
foods, chemical products, download of files, crash, high voltage,
corrosion, oxidation…
Your device will not be repaired in case labels or serial numbers (IMEI)
have been removed or altered.
There are no express warranties, whether written, oral or implied, other
than this printed limited warranty or the mandatory warranty provided
by your country or jurisdiction.
In no event shall TCT Mobile Limited or any of its affiliates be liable for
indirect, incidental or consequential damages of any nature whatsoever,
including but not limited commercial or financial loss or damage,
loss of data or loss of image to the full extent those damages can be
disclaimed by law.
Some countries/states do not allow the exclusion or limitation of
indirect, incidental or consequential damages, or limitation of the
duration of implied warranties, so the preceding limitations or exclusions
may not apply to you.
Troubleshooting..................
Before contacting the service centre, you are advised to follow the
instructions below:
You are advised to fully charge ( ) the battery for optimal
operation.
Avoid storing large amounts of data in your device as this may
affect its performance.
Use Factory data reset and Mobile Upgrade tool to perform
device formatting or software upgrading (to reset factory data,
hold down the Power key and the Volume up key at the same
time under power off mode). ALL User device data: contacts,
photos, messages and files, downloaded applications will be lost
permanently. It is strongly advised to fully backup the device data
and profile via Smart Suite before doing formatting and upgrading.
and carry out the following checks:
My device is frozen or cannot be switched on
When the device cannot be switched on, charge for at least 20
minutes to ensure the minimum battery power needed, then try
to switch on again.
When the device falls into a loop during power on-off animation
and the user interface cannot be accessed, press and hold the
Volume down key to enter Safe Mode. This eliminates any
abnormal OS booting issues caused by 3rd party APKs.
If neither method is effective, please reset the device using the
Power key and the Volume up key, (holding both together).
IP4931_P330X_QG_Eng_GB_12_140604.indd 29IP4931_P330X_QG_Eng_GB_12_140604.indd 29 2014-6-4 下午 3:52:392014-6-4 下午 3:52:39
29


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