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IP Desktop Softphone (Windows) for Alcatel-Lucent Communication Servers
User manual ALESVC56137 REL 15.0
Page 30 of 56
40-key extension module (AOM40)
In case of CCD configuration, the agent and pro-acd set must have the same keyboard declared in both
OXE and ipdsp settings.
6.4.1 Programming AOM Keys
The purpose of the keys of the keypad is to customize them with desired functions. These can be programmed
to:
Execute a function of the phone
Execute application in hard disk
Once programmed, just a click on that button to execute that function. For identification purposes, the name
of the program displays against that button, along with its icon, if available.
If the same key is programmed both locally for a Windows application (found in the user .ini file) and
on the OXE as a programmable key (speed dials, services), local programming (App) is taken into
account and that whatever the configuration of the station (DSS / DSU, CCD, ...) for the same Windows
user or those who share the same .ini file.
Below are examples for each of the tasks mentioned above.
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