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IP Desktop Softphone (Windows) for Alcatel-Lucent Communication Servers
User manual ALESVC56137 REL 15.0
Page 7 of 56
4. Introduction
4.1 Purpose of the document
The purpose of this guide is to provide the user with step by step visual guidance to make the IP Desktop
Softphone application ready to use on their Windows desktop. It also explains how to use the application and
main telephony features.
This guide is intended for end users of the application.
4.2 Application scope
This guide describes the use of the application: IP Desktop Softphone version 11.x only.
4.3 Summary of this guide
This guide covers the configuration, registration and operational procedures of the IP Desktop Softphone
application.
The operational part covers the description of the screens and buttons as well as the use of the following
telephony features: making calls, receiving calls, messaging, and keys programming.
4.4 Related documents
For installation please consult the following document: IP Desktop Softphone - Installation and configuration
manual.
4.5 Licensing
No license system is included in the IP Desktop Softphone application. This aspect is managed at the level of
the communication server (OXE or OXO).
4.6 Customer Support
Please contact your system administrator or Alcatel-Lucent Enterprise Business Partner for support.
5. Prerequisites
The IP Desktop Softphone requires Microsoft .NET Framework 4 and Windows installer 3.1.
To install Microsoft .NET Framework 4 (if not already installed) please refer to:
https://www.microsoft.com/en-us/download/details.aspx?id=53345.
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