2.4 Making a call
Use one of the following:
• Dial the destination number. The hands-free mode is activated automatically.
• Unhook the handset Dial the destination number.
• Press the Off-hook key of the headset Dial the destination number. If your headset has no Off-
hook/On-hook key, use the phone keys and switch on the audio on the headset ( ).
• Hands-free Dial the destination number.
• Programmed line key.
• Dial by name (enter the first letters of the contact's name on the alphapad and press OK to start
the search).
• Redialing from the call log.
• Redial last number.
To make an external call, dial the outside line access code before dialing your contact number.
For the 8019s DeskPhone, the redial key is associated with the Off-hook key when the phone is in idle
state: .
The duration of your external call may be limited in time by the administrator. In this case, a beep sounds
and/or a message will be displayed on the screen 20 seconds before the end of the communication.
If the internal or outside number does not reply (Depends on the system configuration):
• Interphony: Broadcast a message on the loudspeaker of the free terminal.
• ¤Callback: Request callback to a busy terminal.
• Text: Send a written message.
2.5 Receiving a call
Answer the call depends on audio devices connected to you phone: handset, headset, hands-free,
external hands-free or loudspeaker.
Use one of the following:
• Lift the handset to take the call.
• Press the On-Hook/Off-Hook key on the headset to take the call.
• or or Press the 'take the call', 'loudspeaker' or 'line key' key to take the call in
hands-free mode. If the headset is connected, you automatically answer the call with the
headset.
• Take call or Take the call with the headset if connected, or in hands-free mode. If the
headset is connected, you automatically answer the call with the headset.
• Select the incoming call icon. If the headset is connected, you automatically answer the call
with the headset.
• Press dedicated line key on external handsfree to take the call in hands-free mode on this device.
