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•Make sure this feature does not require an alcatel accessory.
When I select a number from my contacts, the number can't be
dialled
•Make sure that you have correctly recorded the number in your file.
•Make sure that you have selected the country prefix when calling a
foreign country.
I am unable to add a contact in my contacts
•Make sure that your SIM card contacts are not full; delete some
files or save the files in the phone contacts (i.e. your professional or
personal directories).
My callers are unable to leave messages on my voicemail
•Contact your network operator to check service availability.
I can't access my voicemail
•Make sure your operator’s voicemail number is correctly entered in
"Voicemail number".
•Try later if the network is busy.
I am unable to send and receive MMS
•Check your phone memory availability as it might be full.
•Contact your network operator to check service availability and
check MMS parameters.
•Verify the server centre number or your MMS profile with your
operator.
•The server centre may be swamped, try again later.
SIM card PIN locked
•Contact your network operator to obtain the PUK code (Personal
Unblocking Key).
I am unable to connect my phone to my computer
•Install Smart Suite.
•Check that your USB driver is installed properly.
129


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