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Contact your network carrier to check service availability and MMS parameters.
Verify the server center number or your MMS profile with your carrier.
The server center may be swamped. Try again later.
Start a new Messaging string. You messaging string may have reached its limit.
SIM card PIN locked
Contact your network carrier to obtain the PUK (Personal Unblocking Key) code.
I can't connect my phone to my computer
Install Smart Suite.
Check that your USB driver is installed properly.
Open the Notification panel to check if the Smart Suite Agent has been activated.
Check that you have marked the USB debugging checkbox.
Check that your computer meets the requirements for Smart Suite installation.
Make sure that you’re using the right cable from the box.
I can't download new files
Make sure that there is sufficient phone storage space for your download.
Select the microSD card as the location to store downloaded files.
Check your subscription status with your carrier.
The phone can't be detected by others via Bluetooth
Make sure that Bluetooth is turned on and your phone is visible to other users.
Make sure that the two phones are within Bluetooth’s detection range.
The battery drains too fast
Make sure that you follow the complete charge time (minimum 135 minutes).
After a partial charge, the battery level indicator may not be exact. Wait for at least
20 minutes after removing the charger to obtain an exact indication.
Adjust the brightness of screen as appropriate.
Extend the email auto-check interval for as long as possible.
Update news and weather information on manual demand, or increase their auto-
check interval.
Exit background-running applications if they are not being used for extended
periods of time.
Deactivate Bluetooth, Wi-Fi, or GPS when not in use.
The phone becomes warm following prolonged calls, game playing, internet surfing
or running other complex applications
This heating is a normal consequence of the CPU handling excessive data. Ending
the above actions will make your phone return to normal temperature.
91


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