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Make sure that you have not forwarded incoming calls.
Make sure that you have not barred certain calls.
Make sure that your phone is not in airplane mode.
The caller’s name/number doesn't appear when a call is received
Check that you have subscribed Caller ID service with your carrier.
Your caller may have concealed his name or number.
I can't find my contacts
Make sure that your SIM card is not broken.
Make sure that your SIM card is inserted properly.
Import all contacts stored in SIM card to phone.
The sound quality of the calls is poor
Adjust the volume during a call by pressing the Volume up/down key.
Check the network strength. Move to a location with stronger signal strength.
Make sure that the receiver, connector or speaker on your phone is clean.
I can't use the features described in the manual
Check with your carrier to make sure that your subscription includes this service.
Make sure that this feature doesn't require any additional accessory.
When I select a number from my contacts, the number can't be dialed
Make sure that you have correctly recorded the number in your file.
Make sure that you have selected the country code when calling an international
number.
I can't add a contact
Make sure that your SIM card contact list is not full; delete some files or save the
files to the phone.
My callers can't leave messages on my voicemail
Contact your network carrier to check service availability.
Set up your voicemail with your carrier, so that your caller can leave a message.
I can't access my voicemail
Make sure that your carrier’s voicemail number is correctly entered in "Voicemail
number".
Try later if the network is busy.
I can't send and receive MMS
Check your phone memory as it might be full.
90


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