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14. Important legal information for the user of this product
Incidents that occur due to product malfunctions and result in serious personal injury are to be reported to the manufacturer and the com-
petent authority of the EU Member State in which the user is established.
With regard to the Federal Republic of Germany, these are:
Alber GmbH (see the back of this operating manual for details of the address)
With regard to EU Member States, please notify:
Your Alber dealership (see the back of this operating manual for details of the address)
The authorities in your country responsible for incidents involving medical devices
An overview of the competent authorities can be viewed online at: http://ec.europa.eu/growth/sectors/medical-devices/contacts/
15. Your Contact Person (USA only)
If you have problems with the efix components (including the battery-pack and the charger) please contact your local dealer or
Alber USA LLC
1005 International Drive
Oakdale, PA 15071-922
United States
Phone 001-724-6957822
Fax 0017246953710
E-Mail: info@alber-usa.com
16. Important information about air transport
With regard to its technical design, the twion, and specifically the lithium-ion battery contained therein, complies with the applica-
ble standards, guidelines and laws. It meets the requirements of the International Air Transport Association (IATA) for air transport.
We confirm this annually in the form of our transport certificate. This is prepared on the basis of the new IATA Dangerous Goods Regu-
lations, which are not usually published until mid-December of each year. The current certificate is available for download on the Alber
homepage: (https://www.alber.de/de/hilfe-service/alber-service/reisen-mit-alber-produkten/). We would be happy to send it to you on
request.
However, when planning a trip, please contact your travel agent or the airlines to discuss taking the twion with you on any flight you
may book. At the end of the day, the decision to allow or refuse the twion on board is made at the pilot’s discretion. Neither Alber GmbH
nor their specialist dealers are able to influence the pilot’s decision.
Please also note the applicable regulations for transporting lithium-ion batteries in the countries you are visiting.
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