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10. Storage
If your wheelchair and the twion will be stored for an extended period (e.g. several months), please observe the following:
Store the wheelchair according to the wheelchair manufacturer’s specifications.
Protect the twion components with film in order to keep moisture out.
Store the wheelchair and all twion components in a dry room.
Ensure that no moisture penetrates into or drips onto the wheelchair or twion components.
Ensure that the wheelchair and twion are not continuously exposed to solar radiation (e.g. through windows).
Ensure that unauthorised persons - especially children - do not have unsupervised access to this room.
Follow the instructions for storing the battery pack.
The wheelchair and the twion twion components must be cleaned prior to recommissioning.
Check whether a safety inspection is required before recommissioning and arrange for said inspection if necessary.
11. Product safety information
All components of your twion have undergone functional tests and extensive inspections. However, in the event of an unforeseeable
impairment in the operation of the twion, the following web pages would be available to customers with prompt and appropriate safety
information:
Home page of Alber (manufacturer of the twion)
Home page of the German Federal Institute for Drugs and Medical Devices [BfArM]
If any corrective measures should be necessary, Alber shall notify the specialist dealer, who will then contact you.
12. Estimated service life
We expect that the estimated service life of this product is five years on average provided that the product is used as intended and main-
tained and serviced in accordance with all instructions specified in the operating manual. This service life can be extended by handling,
servicing, maintaining and using the product with care and if there are no technical limitations that arise from further developments in
science and technology. However, the service life may also be reduced significantly by excessive or improper use. The service life required
by the applicable standards shall not be deemed an additional guarantee.
13. Warranty, guarantee and liability
13.1 Warranty for defects
Alber guarantees that the twion is free of defects at the time of delivery. This warranty expires 24 months after the date of delivery of the
twion.
13.2 Guarantee of durability
Alber provides a 24-month durability warranty for your twion.
The durability guarantee does not include:
Devices whose serial numbers have been tampered with or removed.
Wear parts such as tyres, operating elements, spokes and batteries.
Defects caused by normal wear, incorrect handling including non-compliance with the instructions in this operating manual, accidents,
reckless damage, damage caused by fire, water, force majeure and other events that are outside the control of Alber GmbH.
Parts that may need to be serviced or replaced as part of normal use (e.g. tyre change).
Device inspection without detection of a fault or defect.
13.3 Liability
Alber GmbH as the twion manufacturer shall not be liable for the safety of the product, if:
the twion is incorrectly handled
the twion is not serviced at the prescribed two-year intervals by an authorised specialist dealer or Alber GmbH
the twion is commissioned in contravention to the instructions in this operating manual
the twion is operated with insufficient battery charge
the twion is repaired or modified by a person not authorised to carry out such work
third-party parts are attached to the twion
components of the twion are removed
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