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Troubleshooting
38 Robolinho
©
4000
Fault code
Error message Possible cause Solution
CN001: Tilt sen-
sor
Max. tilt exceeded
Automatic lawnmower
has been carried
Slope too steep
Place automatic lawnmower on a flat surface and
acknowledge fault.
CN002: Lift sen-
sor
Cover has been deflected
upwards by lifting or by a
foreign body.
Remove foreign body.
CN005: Bumper
deflected
Automatic lawnmower has
encountered an obstacle
and cannot free itself (colli-
sion close to base station).
CN007: No loop
signal
CN017: Cal: si-
gnal weak
No loop signal.
Fault during calibration, loop
signal too weak.
Check base station power supply
Check loop
Disconnect and reconnect transformer
CN008: Loop si-
gnal weak
Loop signal weak. Check base station power supply
Check loop, it has possibly been buried too
deep
Disconnect and reconnect transformer
CN010: Bad posi-
tion
Automatic lawnmower is
outside loop.
Place automatic lawnmower in mowing area
Loop crossed-over
CN011: Escaped
robot
Automatic lawnmower has
left field.
Check routing of loop (curves, obstacles, etc.)
CN012: Cal: no
loop
CN015: Cal: outs-
ide
Fault during calibration, au-
tomatic lawnmower could
not find loop.
Place automatic lawnmower at right angles to
loop, automatic lawnmower must be able to
drive over loop
Check base station power supply
Check loop
Disconnect and reconnect transformer
Loop cable crossed-over
CN018: Cal: Colli-
sion
Fault during calibration, colli-
sion
Remove obstacle
Battery flat. Check base station for obstacles
Check base station charging contacts
Loop too long, too many islands
Automatic lawnmower has got stuck
CN038: Battery
Boundary cable defective,
automatic lawnmower does
not find base station.
Check boundary cable for interruptions, if ne-
cessary have it tested by an AL-KO service part-
ner.
38


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