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•Make sure that you have entered the correct number for the other handset.
Batteries
“The handset’s battery cells are running low within an hour or two”
•Before you first use the handset, you must leave it to charge on the base unit or charging pod for at least
15 hours.
•You may need to replace the batteries.
•Check the connection between the base unit and the mains power socket.
“I try to recharge the batteries but I still get a warning that they are low”
•You need to replace the batteries. Dispose of used batteries safely – do not burn, immerse them in water,
disassemble, or puncture the batteries.
•Do not use non-rechargeable batteries in your handset – they may explode, causing damage.
Registration
“I am not able to register another handset”
•The maximum number of 4 handsets has been reached. You will need to unregister a handset in order
to register a new one.
Answering Machine
“The Answering machine does not record messages”
•Make sure that the answering machine is switched on.
•Make sure that the Answer Mode is set to ”ANSW. &RECORD“.
•The memory may be full. If so, you will need to delete some messages.
“I cannot access my answering machine remotely”
•Make sure that Remote Access is activated.
•Make sure that you have entered the correct Remote Access PIN (same as your Master PIN).
If the fault persists...
•Disconnect all other instruments connected to the same line and try to make a call.
•Disconnect the base unit from the telephone line and plug a different phone into the master telephone
socket. Try making a call. If this works, the line is OK.
•If the call does not work, and you are using a two-way socket adapter, remove it and plug a telephone
directly into the socket.
•If the call now works, the adapter may be faulty.
•If you cannot make a call, the fault may be on the exchange line.
18 CLEANING AND CARE
Do not clean any part of your phone with benzene, thinners or other solvent chemicals as this may cause
permanent damage which is not covered by the Guarantee.
When necessary, clean it with a damp cloth.
Keep your phone system away from hot, humid conditions or strong sunlight, and don‘t let it get wet.
19 GUARANTEE AND SERVICE
The phone is guaranteed for 24months from the date of purchase shown on your sales receipt. This
guarantee does not cover any faults or defects caused by accidents, misuse, fair wear and tear, neglect,
faults on the telephone line, lightning, tampering with the equipment, or any attempt at adjustment or
repair other than through approved agents.
24


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