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Problem Possible cause and solution
The app cannot connect to the
dishwasher.
There is a trouble with the wireless network signal.
Check your wireless network and router. Restart the
router.
Check if your mobile device is connected to the net‐
work.
New router was installed or router configuration was
changed. Configure the dishwasher and mobile device
again. Refer to "Wireless connection".
Contact your wireless service provider if there are fur‐
ther problems with the wireless network.
The app cannot connect to the
dishwasher through any net‐
work other than your home
wireless network. The indica‐
tor flashes.
The connection to the cloud is lost. Wait for the con‐
nection to be restored.
The app frequently cannot
connect to the dishwasher.
The wireless signal is disrupted by a microwave appli‐
ance placed near the dishwasher. Turn off the micro‐
wave appliance. Avoid using the microwave appliance
and the remote start at the same time.
The wireless network signal is weak. Move router as
close to the dishwasher as possible or consider pur‐
chasing a wireless range extender.
13. TECHNICAL INFORMATION
Dimensions Width / height / depth (mm) 596 / 818 - 898 / 550
Electrical connection 1) Voltage (V) 200 - 240
Frequency (Hz) 50 - 60
Water supply pressure bar (minimum and maximum) 0.5 - 10
MPa (minimum and maximum) 0.05 - 1.0
Water supply Cold water or hot water 2) max 60 °C
Capacity Place settings 14
1) Refer to the rating plate for other values.
2) If the hot water comes from alternative source of energy (e.g. solar panels), use the hot water supply
to decrease energy consumption.
13.1 Link to the product
information sheet
The QR code on the energy label
supplied with the appliance provides a
web link to the product information sheet.
Keep the energy label for reference
together with the user manual and all
other documents provided with this
appliance.
For more detailed information about the
energy label, visit
www.theenergylabel.eu.
www.aeg.com32
32


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