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Problem Possible cause and solution
Odours inside the appliance. Refer to "Internal cleaning".
Start the Machine Care programme with a descaler or
a cleaning product designed for dishwashers.
Limescale deposits on the ta‐
bleware, on the tub and on the
inside of the door.
The level of salt is low, check the refill indicator.
The cap of the salt container is loose.
Your tap water is hard. Refer to "The water soften‐
er".
Use salt and set regeneration of the water softener
even when multi-functional tablets are used. Refer to
"The water softener".
Start the Machine Care programme with a descaler
designed for dishwashers.
If limescale deposits persist, clean the appliance with
the suitable detergents.
Try a different detergent.
Contact the detergent manufacturer.
Dull, discoloured or chipped
tableware.
Make sure that only dishwasher-safe items are wash‐
ed in the appliance.
Load and unload the basket carefully. Refer to the
basket loading leaflet.
Place delicate items in the upper basket.
Activate the GlassCare option to ensure special care
for glassware and delicate items.
Refer to "Before first use",
"Daily use", or "Hints and
tips" for other possible
causes.
12.3 Problems with wireless connection
Problem Possible cause and solution
Activating wireless connection
is not successful.
Wrong wireless network ID or password. Cancel the
setup and start it again to enter the correct credentials.
Refer to "Wireless connection".
There is a trouble with the wireless network signal.
Check your wireless network and router. Restart the
router.
The wireless network signal is weak. Move router clos‐
er to the dishwasher.
The wireless signal is disrupted by a microwave appli‐
ance placed near the dishwasher. Turn off the micro‐
wave appliance.
Contact your wireless service provider if there are fur‐
ther problems with the wireless network.
ENGLISH 31
31


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