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WHAT TO DO IF…
CAUTION!
Before troubleshooting, disconnect the power supply.
Only a qualified electrician or competent person must do the troubleshooting that is not
in this manual.
There are some sounds during normal use (compressor, refrigerant circulation).
Problem Possible cause Solution
The appliance is noisy
The appliance is not supported
properly
Check if the appliance stands sta-
ble (all the four feet should be
on the floor)
The compressor operates
continually
The temperature is not set cor-
rectly.
Set a warmer temperature
The lid has been opened too fre-
quently
Do not leave the lid open longer
than necessary
The lid is not closed properly Check if the lid closes well and
the gaskets are undamaged and
clean
Large quantities of food to be
frozen were put in at the same
time
Wait some hours and then check
the temperature again
Food placed in the appliance
was too warm
Allow food to cool to room tem-
perature before storing
The temperature of the room
that contains the appliance is
too high for efficient operation
Try to reduce the temperature in
the room where the appliance
stands
The High temperature
alarm light is on.
It is too warm inside the freezer Refer to "High Temperature
Alarm"
The cabinet has been recently
switched on and the tempera-
ture is still too high
Refer to "High Temperature
Alarm"
There is too much frost
and ice
Products are not wrapped prop-
erly
Wrap the products better
The lid is not shut properly or
do not close tightly
Check if the lid closes well and
the gaskets are undamaged and
clean
The temperature is not set cor-
rectly.
Set a warmer temperature
The water drainage plug is not
correctly positioned
Position the water drainage plug
in the correct way
What to do if…
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